Contact Bonzoa
Support, account questions and business enquiries all reach the same inbox. Every message is read.
Before you write
If points are missing for a task
Include the task name, the approximate date and time you completed it, and the email address on your Bonzoa account. With those we can look up the tracking record for the completion and tell you what happened. Many missing credits turn out to be a tracking call blocked by an ad blocker or privacy extension, or a task finished on a different device than the one it was started on — those are worth checking first, because a blocked call cannot be recovered after the fact.
If it is about a cashout
Include the date of the request and the cashout method. You can follow the status of every request on your transactions page while you wait for a reply.
Response times
Every message reaches a real person. Simple questions are usually answered within a few business days. A missing-credit investigation can take longer, because we have to query the network that ran the task and wait for its response.
Prefer email?
Write to [email protected] instead. Please use the same address you registered with, or we may ask you to confirm the account before discussing it.